Currently, Sidekick is available to all mySidewalk customers. As a customer, when you create an account, you’ll have access to Sidekick.

If you've received an invitation to create your account and need information on how to navigate to Sidekick, go here.

If for some reason, you create an account and don’t have access, reach out to [email protected] or your customer relationship manager.

If you’re not a customer and would like information on how to get access to Sidekick, sign up for our waitlist and/or schedule time with our team.

Yes, we’ve made available a how-to guide and prompt library.

Throughout the beta, there will be multiple opportunities to share your feedback, and you can always drop your thoughts here. You might also want to follow the roadmap and changelog to keep track of developments.

If you have a customer relationship manager, please reach out to them for questions. If you do not have a customer relationship manager or have other questions, we welcome all inquiries to [email protected].

If you’re a mySidewalk customer, participation in the beta does not impact your current subscription. We’re excited to welcome you to the beta not only so you can test Sidekick and provide feedback, but also so you and your colleagues can get immediate value from a powerful tool for data analysis.

While in beta, we’re providing access to our customers at no additional cost. We have not yet defined a timeline for moving from beta to general availability. However, we expect Sidekick will be in beta for at least a few months.

After Sidekick moves out of beta, we expect to announce a low-cost, basic version and a tiered cost structure for more advanced versions.

The number of Sidekick licenses depends on your current subscription. If you’re on an enterprise plan, you have unlimited Sidekick licenses for employees of your organization. If you’re on another plan, you have 1 Sidekick license per license included in your current subscription (e.g. 3 user licenses = 3 Sidekick licenses), plus an additional 5 licenses to distribute to colleagues.

Yes, if you’re on an enterprise plan, you can invite as many colleagues as you’d like. If you’re on another plan, you can invite 5 additional colleagues beyond the licenses included in your current plan. To add colleagues, reach out to your customer relationship manager or have your colleague sign up here.

Sidekick can help you:

mySidewalk is the only company offering an AI-powered data assistant that’s fully integrated with a community data library of 4 billion data values from 5,000 datasets sourced from 50+ sources with the mission to amplify Changemaker impact. As we continue to develop Sidekick, we aim to help more people who need direct access to reliable and relevant data for the many consequential daily decisions they make.

Yes, in time. In addition to creating a version of Sidekick that can be used on its own, Sidekick will also integrate in various ways with our other products. For example, you’ll be able to send a data suggestion from Sidekick to a Seek workspace and a visualization from Sidekick to a report or dashboard page. Our long-term goal is to build AI-powered workflows that support and elevate your process no matter what stage or product you’re in.

You can see what we’re planning here — but you influence our roadmap! So, if you have an idea and it’s not on the roadmap, we’d love to hear about it via the Sidekick feedback form.

mySidewalk stores all Sidekick messages. We use this data to assess Sidekick’s overall performance and iterate on features to improve results.

As of March 1st, 2023, OpenAI, the vendor mySidewalk uses for LLM integration, retains user data for 30 days but does not use data sent via the API to improve their models. This is how mySidewalk sends data to OpenAI. Here’s their data usage policy.

mySidewalk believes that anyone who cares about a place should be able to use data to create positive change. We also believe that the thoughtful application of AI to community data makes this possible. You can read our AI principles in full here. If you'd like to discuss further, please get in touch with your customer relationship manager or email us at [email protected].