Sidekick is a chat-based AI assistant that helps anyone who cares about a place use data to drive community progress. It is a standalone mobile-friendly application that references only data within mySidewalk's data library to complete tasks. Because of this, Sidekick can deliver the data, visualizations, and insights you need to make impactful decisions quickly and easily, anytime or anywhere.

Using a desktop or mobile browser, navigate to https://app.mysidewalk.com/ and log into Sidekick using your existing mySidewalk credentials. Once logged into Sidekick, you will see the conversation screen (below).

From here, you can start chatting with Sidekick right away! Simply type your request into the text box at the bottom of the screen and hit send.

It's as simple as that to get started. However, as a new generative AI tool that's currently in beta, you're more likely to have success with it by understanding what it's able to do well (this list will expand over time!) and using best practices for prompting it.

Today, Sidekick is best at a few high-impact data tasks:

We've created detailed articles about how to use Sidekick in each of these ways, and included example use cases and prompts. Go here to dive into this material. If you'd just like to get started, though, the Sidekick Prompt Library is your friend.

While honest, critical feedback is important to developing every new product, this is particularly true for technologies that use generative AI, like Sidekick.

Your feedback on individual messages via the thumbs up/thumbs down feature will help us quickly identify new issues and escalate existing ones. It is necessary to improving the quality of Sidekick’s responses.

Your feedback on your overall experience using Sidekick (whether within a session or in general) via the feedback form linked in the left sidebar will help inform the product roadmap and ensure the new things we build are exactly what you need.

Both methods of giving feedback will be used directly in prioritizing our development work week-by-week and will help shape our product roadmap.

mySidewalk incorporates OpenAI technology for developing AI features and products. OpenAI's large language models (LLMs) are trained on a wide range of online content, including websites, news, books, and research papers. This content can mirror societal biases, leading to potential biases in the models themselves. OpenAI is working on reducing these risks, and mySidewalk keeps track of their efforts.

We also understand that our company, our customers, and our users must all contribute to addressing these issues. Combating harmful biases is a joint effort. To ensure Sidekick is used responsibly, we advise our customers to: